Privacy policy
We are delighted about your visit to our website and your interest in our Frank & Frank online store. The protection of your privacy is very important to us. In the following, we tell you how and to which extent we collect, process, and use your data and for which purposes. The collection, processing, and usage of personal data is made in accordance with the Federal Data Protection Act (BDSG), as well as the German Teleservices Act (TMG), only to the extent as it is legally permitted or we have your consent.
1. Personal data Personal data (e. g. title, names, address, birth date, email-address, phone number, bank account and credit card number) which we receive in the course of registration are exclusively used for the conclusion of contract and for the processing of the online order, such as to deliver the goods to the address stated by you. Any other usage of these data, or the transfer to third parties ( e. g. for advertising, marketing or opinion- / marketing-research purposes) does not take place. This does not apply if we are obliged by law or by a court sentence to disclose and transfer the data. You can recall, change, or delete the data stored within the scope of the registration at any time.
2. User data
Personal data required for the usage of our offers on the internet are exclusively used for the performance of the contract. These personal data include features identifying you as a user as well as information about the beginning and end and the extent of the respective usage. Further personal data are only collected if you provide these data by your own choice, such as within the scope of ordering our newsletter, participating in our sweepstake, or the sending of your opinion on our offer. We only collect the data we need for the performance of the respective service. Any other usage or transfer of these data to third parties is excluded. You have the right to withdraw a given consent with immediate effect at any time. The stored personal data are deleted as soon as you withdraw your consent of the storage, such as within the scope of unsubscribing our newsletter. Personal data we receive through subscription to our newsletter are not associated with the data required for or connected to the usage of network contents.
3. Usage of Cookies and Google Analytics
Cookies are small text files that the web server transferred to your web browser. They are saved on your hard drive. They do not pose a safety risk, and they alleviate and accelerate your access to our website. Our internet presence uses Google Analytics, a web analysis service by Google Inc. (Google), in order to analyse the usage of our web site by our customers. For this purpose, cookies are used in order to obtain information about your usage of this website, which, together with your IP-address, are then sent to a server by Google in the USA and are stored there. Google will use this information to analyse your usage of this website, to compile reports about the website activities for the operator of the website, and for other services related to the usage of the website and the internet. Google will transfer this information to a third party, as far as required by law or if a third party is a Google proxy. Google will not associate your IP-address with any other data held by Google. Cookies are not used to collect personal data. If you want to be informed about the usage of Cookies by your browser or want to refuse them, activate the appropriate settings on your browser. Please note, however, that certain functions are only available with the usage of Cookies. By using our website, you agree with the processing of data by Google in the way described above and for the purposes stated above. If you have any questions concerning privacy policy or want information about your stored data, just send us an email at
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! Also use this address to send your withdrawal of your consent or your objection against the usage of your user data.
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